> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blinq.me/llms.txt
> Use this file to discover all available pages before exploring further.
# Blinq Outlook integration overview
> Export contacts captured in Blinq into your team's Outlook address books, with notes and tags.
The Outlook integration is available on **Business** plans. [View pricing →](https://blinq.me/pricing)
Our Outlook integration connects Blinq to your organisation's Microsoft 365 environment.
Contacts your team captures — at events, in meetings, or through lead capture forms — export into Outlook as contacts, along with the notes and tags recorded against them in Blinq.
Sync is one-way. Contacts move from Blinq into Outlook, and changes made in Outlook don't come back to Blinq.
## Prerequisites
* You must be an **Admin** or **Owner** in your Blinq workspace to connect Outlook and change its settings.
* You'll need an account with **administrator access to your Microsoft 365 tenant** to authorise the connection.
* Each team member's Blinq profile email must exactly match their Microsoft 365 mailbox address, or their contacts won't sync.
* You'll need at least one company contact in your Blinq workspace.
## Where contacts land
Contacts sync into the Outlook address book of the person who captured them, not into a shared company-wide list. Someone who captures a contact at an event finds it in their own Outlook contacts; their colleagues don't.
**Microsoft doesn't allow any third-party app to write to the Global Address List.** A single shared company record in the GAL isn't possible through Blinq, or through any other tool. What Blinq can do is write into individual mailboxes.
## Feature overview
| Feature | Supported | Configuration |
| ------------------------------------------------ | --------- | ----------------------------------------------------- |
| Export contacts to Outlook | Yes | — |
| Auto export new Blinq contacts | Yes | **Automatically export new contacts** |
| Sync updates to contacts from Blinq to Outlook | Yes | **Automatically sync contact updates** |
| Export contacts on demand | Yes | **Export Contacts → To Outlook** on the Contacts page |
| Sync Blinq notes and AI Notetaker summaries | Yes | Arrive in the Outlook contact's notes field |
| Sync Blinq contact, workspace, and campaign tags | Yes | Arrive as Outlook categories |
| Custom field mapping | No | Blinq sends a standard set of contact details |
| Write to the Global Address List | No | Not possible for any third-party app |
**Already-exported contacts are updated, not duplicated.** Exporting the same contact again refreshes the existing Outlook record.
## Contacts that never export
A contact only exports if it's a **company contact**, and it only becomes one if the person who captured it was using a team card. Someone with no card, or using a personal card, has their captures saved as personal contacts — which never reach Outlook, and never produce an error to say so.
If a team member's contacts aren't arriving, check they have a team card assigned before checking anything else.
Outlook can run alongside Salesforce, HubSpot, Dynamics, or any other connected integration. A captured contact exports to every platform you've connected.
## Documentation for our Outlook integration
Authorise Blinq against your Microsoft 365 tenant.
Control when contacts export and how to export on demand.
Add a Blinq email signature to Outlook, on your own or across your team.
### Need help?
For any questions or issues, [contact Blinq support](https://support.blinq.me/en/) or email [support@blinq.me](mailto:support@blinq.me).