Blinq Outlook integration overview

Our Outlook integration connects Blinq to your organisation’s Microsoft 365 environment. Contacts your team captures — at events, in meetings, or through lead capture forms — export into Outlook as contacts, along with the notes and tags recorded against them in Blinq. Sync is one-way. Contacts move from Blinq into Outlook, and changes made in Outlook don’t come back to Blinq.

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Prerequisites

• You must be an Admin or Owner in your Blinq workspace to connect Outlook and change its settings.
• You’ll need an account with administrator access to your Microsoft 365 tenant to authorise the connection.
• Each team member’s Blinq profile email must exactly match their Microsoft 365 mailbox address, or their contacts won’t sync.
• You’ll need at least one company contact in your Blinq workspace.

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Where contacts land

Contacts sync into the Outlook address book of the person who captured them, not into a shared company-wide list. Someone who captures a contact at an event finds it in their own Outlook contacts; their colleagues don’t.

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Feature overview

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Contacts that never export

A contact only exports if it’s a company contact, and it only becomes one if the person who captured it was using a team card. Someone with no card, or using a personal card, has their captures saved as personal contacts — which never reach Outlook, and never produce an error to say so. If a team member’s contacts aren’t arriving, check they have a team card assigned before checking anything else. Outlook can run alongside Salesforce, HubSpot, Dynamics, or any other connected integration. A captured contact exports to every platform you’ve connected.

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Documentation for our Outlook integration

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Need help?

For any questions or issues, contact Blinq support or email support@blinq.me.