Blinq syncs contact data to Salesforce fields on the Contact or Lead record, depending on your export type setting. Blinq creates these custom fields automatically when you connect the integration.
If the following information is present on the Blinq contact, Blinq syncs it to the corresponding Salesforce field.
To customize which fields Blinq syncs and how they map, see Blinq field mapping.
Custom fields created by Blinq
Blinq creates the following custom fields in Salesforce when you connect the integration. These fields appear on both Contact and Lead records.
Deduplication
When you export a Blinq contact to Salesforce, Blinq looks for an existing record with the same email address, and falls back to phone number if there’s no email.
If Blinq finds a record it already manages, it updates that record. Blinq never merges Leads and Contacts; combining them is a Salesforce action.
If a matching record is already managed by another source, Blinq leaves it unchanged rather than overwriting it.
Your CRM has the final say on every export. Duplicate and matching rules, required fields, and validation rules set up in your CRM can change how a record is matched, allow a duplicate to be created, or block an export entirely.
Need help?
For any questions or issues, contact Blinq support or email support@blinq.me.